Your passport must be valid for at least six (6) months prior to your departure date.
It is the traveler’s responsibility to ensure all required travel documents are in order, including necessary visas.
Please obtain your Umrah visa or any other required visa before traveling.
Any schedule change is determined solely by the airline.
In such cases, tickets will be revalidated or reissued according to the next available flight upon airline approval.
Hotel accommodations will be adjusted wherever possible, but any fare or price difference will be payable by the customer.
Please check your flight status online or with your agent within 7 days prior to departure.
We strongly recommend that all travelers purchase travel insurance before departure.
Al Makkah Travel does not provide insurance and accepts no liability for:
Loss or damage to luggage or personal property
Unexpected medical emergencies abroad
Personal liability or trip cancellation
Standard check-in: 14:00 hours
Standard check-out: 12:00 hours
Early check-in and late check-out are subject to hotel availability and may incur additional charges.
Any requested changes to your confirmed package must be coordinated with your travel agent; additional costs may apply.
The company reserves the right to cancel a booking on a non-refundable basis if the agreed payment plan is not followed.
All quotes are subject to availability and are valid only for same-day booking.
A booking is guaranteed only after full payment or a confirmed non-refundable deposit.
All modifications to travel plans are subject to fare restrictions, seasonality, and seat availability at the time of amendment.
If our website is hacked or its content duplicated without consent, Al Makkah Travel is not responsible for any resulting consequences.
Al Makkah Travel shall not be held liable for any failure to fulfill bookings due to force majeure events, including wars, natural disasters, political unrest, lockdowns, or other uncontrollable circumstances.
Please stay updated on COVID-19 regulations and travel protocols that may affect your journey.
The company applies admin/handling fees of up to £50 per person, in addition to any cancellation charges from airlines or suppliers.
Al Makkah Travel is not responsible for missed flights or denied boarding due to COVID-19 regulations.
All passengers should reconfirm their flight 72 hours before departure.
All tickets are issued electronically (e-tickets).
E-tickets are stored securely in the airline’s system and cannot be lost or stolen.
At the airport check-in, present your passport and a copy of your booking confirmation email to receive your boarding pass.
Your passport must be in excellent condition and machine-readable.
Seat requests will be submitted to the airline when possible; however, final seat allocation is at the airline’s discretion.
Exit row and extra-legroom seats are usually assigned at check-in and cannot be guaranteed in advance.
Meal requests can be made before travel, and while not guaranteed, airlines generally make every effort to accommodate preferences.
By replying to your booking confirmation email, you authorize Al Makkah Travel to charge your credit or debit card for the agreed price.
Once confirmed, flight bookings are non-refundable and non-changeable.
Please review all terms and conditions before confirming your booking.
Ensure your travel documentation is complete and valid for your intended journey.
For travelers with connecting flights, please verify if a transit visa is required.
For all questions or clarifications, contact your Al Makkah Travel representative before finalizing your booking.
AL Makkah travels is a brand of efficient agents, who are gathered together for services related to umrah. Having direct links with the ministry of hajj and umrah in Saudi Arabia
Almakkah Travels All rights are reserved
