Frequently asked questions about umrah

1- Can I travel if I am sick?

There are no such restrictions that a person can’t travel if he or she is not well. Other than taking over-the-counter medications such as pain relievers and antihistamines for colds, there are no special requirements for performing Umrah on sick people. Those with chronic illnesses should visit their medical team, travel, undergo a thorough physical examination, and bring a medical report outlining their current condition. And should be taken at least two weeks before Umrah. Having sufficient medication on hand and having proper storage to protect against excessive heat and sun exposure are also important considerations.

2- What should I pack?

Traveling locally or abroad to any country for a trip both have its essentials. Traveling towards holy cities to perform Umrah also has its list of essential things that one person needs to take along in this journey.

  • Passport
  • Id card
  • Airline tickets
  • Vaccination record
  • Passport Size photos
  • Relationship certificate
  • Cash
  • Phone number
  • Addresses medications
  • Doctor’s letter (for participants with health issues)
  • Rehydration salts/drinks
  • Foldable scissors
  • Miswak
  • Rubber slippers
  • Prayer mat
  • Waist belt
  • Unscented soap
  • Bottle spray power bank

 Men specific

  • Ihram
  • Comfortable clothes
  • Cotton undergarments


  • Cotton scarf
  • Hijab under caps
  • Small bag
  • Sanitary napkins
  • Pins
  • Cotton undergarments

3- Will we visit any special sites of importance in Makkah & Madina?

In Madina and Makkah, pilgrims will visit the following places;


  • Internal pilgrimage of Madina Raudhah and Rasulullah S.A.W tomb with (mutawwif/ mutawwifah)
  • Visiting the Saqifah / Baqi Cemetery
  • Quran Museum
  • Jabal Uhud
  • Quba Mosque
  • Dates Farm


  • Miqat at Bir Ali Mosque
  • Site of the birthplace of the Prophet S.A.W
  • Site of Prophet Muhammad’s Companions
  • Jabal rahmah / muzdalifah / mina
  • Miqat in Jalranah
  • Miqat in Hudaibiyyah

4- What are the facilities for disabled pilgrims?

Both the Hajj and Umrah are physically and financially challenging. Only those who are physically and financially capable are required to conduct Hajj and Umrah, according to the Holy Quran. Islam is not a religion of compulsion, on the contrary Islam is a religion that provides ease and gives relaxation in different situations to address the practitioners.

Many elderly and crippled Muslims want to undertake the Hajj and Umrah, and if the necessary arrangements are made, they can complete their responsibility. In Saudi Arabia, there are several locations where you may get wheelchairs and special care, but you must get in touch with us to make the required preparations.

5- When do I need to be at the airport to check in for my Umrah flight?

For Domestic Travel

60 minutes before the planned departure time, check-in counters close. In every airport, the boarding gates close 25 minutes before takeoff. Passengers must be at the boarding gate no later than the flight’s planned departure time.
At least two hours before the planned flight’s departure, you must be at the airport.

For International Travel

Check-in counters close 75 minutes before the scheduled departure.Boarding gates close 25 minutes before departure at all airports. Passengers must be present at the boarding gate no later than the time specified by the scheduled flight.
You need to reach the airport at least 2 hours before the departure of the scheduled flight.

6- Do we need to bring money and how much?

Since everyone’s spending preferences are different, it is challenging to suggest a certain amount. However, when planning your budget before leaving, you might want to keep the following in mind:
Buying: Set aside money to be used for shopping for friends, family, and yourself. The best strategy is to establish a list of everything for everyone you want to buy things for and allocate a specific amount of money for each individual.

7- What is the best time for Umrah?

From Rabi-ul-Awal until Eid-ul-Fitr, Umrah can be conducted at any time of the year, unlike Hajj. The best times to perform Umrah are during Ramadan when the benefits are on par with those of Hajj. Saudi Arabia experiences generally warm weather all year round. Winter is also a warm time of year so you can plan your Umrah trip accordingly when you find it suitable for you.

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